311 Houston Help and Info puts your City government at your fingertips –- one contact, via the channel of your choice, phone or email -- and you get answers or have your service problem solved. Houston Forensic Science Center. A team of 75 customer service representatives, also known as agents, answer phone calls, respond to emails, 311 app requests, live chats and social media inquiries. Forgot account? Over 2,400 frequently answered questions have been collected and warehoused.
With such a broad array of reference entries developed jointly with departmental experts, and by providing specific information from other shared databases, the 311 Helpline resolves 85% of calls without transfer, Service Request, or follow-up.
Reports are automatically sent to the City’s 311 system and routed to city departments for resolution. The following maps show the concentration of 311 service calls made by residents to the City of Houston in 2014 for problems ranging from bad tasting water to dead animal collections. Location: NRG, Yellow Parking Lot (8797 S. Main Street) In addition to the 311 web site and online service requests, agents are available 24/7 to answer your calls. Over 2,400 frequently answered questions have been collected and warehoused. Office of Houston City Controller. You can always go on line to the City of Houston 311 Service Directory and report any issue that needs attention. Live 311 telephone assistance is provided 24/7 to serve you from our downtown call center.Houston has a strong Mayor-Council form of government. Registration is Open and Volunteers are Needed! The Open Data Portal’s goal is to encourage civic engagement and collaboration, improve transparency, and facilitate access to public information.Get Hurricane Harvey recovery info and more. The City of Houston’s 311 Customer Service center offers non-emergency assistance 24 hours a day, seven days a week.
Requires iOS 10.0 or later. HTV cablecasts 24/7 and provides live programming of City Council and council committee meetings. The Houston Public Works provides many of the basic services that affect the daily lives of everyone who lives and works in Houston. Ready Houston. Government Organization. Houston's non-emergency city service directory and service request site. The Houston 311 app makes reporting issues like these easier than ever. Finally, you have to register to make the report. HTV is headquartered in a multi-faceted production facility on the first floor of City Hall at 901 Bagby.The Open Data Portal is the platform to host City-wide open data. We encourage all citizens to participate in interacting with your local government.311 Houston Help and Info puts your City government at your fingertips –- one contact, via the channel of your choice, phone or email -- and you get answers or have your service problem solved.HTV cablecasts 24/7 and provides live programming of City Council and council committee meetings. ... Reports are automatically sent to the City’s 311 system and routed to city departments The City of Houston will use AlertHouston, the City's emergency notification system, to keep you informed about recovery in your neighborhood.
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Primarily, the department is responsible for all the things we take for granted on a daily basis: the administration, planning, maintenance, construction management and technical engineering of the City’s infrastructure. Want to report a pothole, broken traffic signal, or graffiti while on the go. Compatible with iPhone, iPad, and iPod touch.English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, VietnameseWith Family Sharing set up, up to six family members can use this app. It should have said that first.I’m pleasantly surprised by the ease with which I can submit issues (traffic light problem, broken sign, etc). In addition to serving as a pure SR submission platform, the app embodies the previously stated goal of “increasing citizen engagement”. The following maps show the concentration of 311 service calls made by residents to the City of Houston in 2014 for problems ranging from bad tasting water to dead animal collections. Time: 8 a.m. – 2 p.m., both days or while supplies last If you notice missing storm grates in your community, don't forget to call the City Help Line 713-837-0311 or 3-1-1 from your cell phone. Please register here: HTV Houston TV. Government Organization. Reports are automatically sent to the City’s 311 system and routed to city departments City of Houston 311 Service Line. The elected officials, who serve four-year terms, are: the mayor, the city controller and 16 City Council Members: 11 represent a district and 5 elected citywide.View our comprehensive collection of COH department and division social media channels.
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With such a broad array of reference entries developed jointly with departmental experts, and by providing specific information from other shared databases, the 311 Helpline resolves 85% of calls without transfer, Service Request, or follow-up.If you do not find the appropriate service request on our web site, either in the category selector or in the alphabetized department listing, please call 311 or 713.837.0311 from any Houston based land or mobile telephone.
More 311 . The City of Houston 311 Help & Information Android and iOS mobile app introduces a new option into Houstonians’ set of communication avenues to the City. Related Pages. Pre-registration is recommended and will begin on Monday, July 20th for all elementary school students and their families in the surrounding Houston area. Also, if you change the location after you enter the info, it clears the info and you have to start over.