The Information Technology Services Help Desk is staffed by professional consultants and technical student workers who are trained to assist Temple students, faculty, and staff with technical issues. Live Chat or Request Help: tuhelp.temple.edu. The fulfillment of a request may require two business days when the appropriate support team is available during standard university work hours. Visit Temple.edu. This solution will replace Symantec Encryption Desktop. Each TUHS member organization is owned and operated pursuant to its governing documents. Windows Receiver Install Windows Client Install.
All rights reserved. Our locations are open for appointments and procedures.
Information Technology Services Help Desk The TECH Center 12th St. & Montgomery Ave., Room 106 Philadelphia, PA 19122 For all other questions or comments, please feel free to use this form. Along with general campus information, the Information Desk is ready to answer questions about daily events happening in the Student Center. To help us respond faster, please include an email address or telephone number where we can reach you. 3. With Windows 10, Microsoft has changed its operating system update process by releasing "feature updatesIf your computer requires an update, a pop-up window will notify you that the update will take place one night within the next seven days.
Depending on the type of request, the timeframe for fulfillment may vary or the request may be denied if it cannot be processed due to a technical, procedural, security-related or resource-related issue.Microsoft has changed its process of releasing and supporting Windows operating systems. When you see the pop-up window, make sure to keep your laptop on campus and leave it connected each night until it receives the updates.Information Technology Services has selected Microsoft BitLocker Administration and Monitoring (MBAM) as Temple's new whole disk encryption solution for Windows computers. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Any versions prior to platforms listed below are not supported or permitted on the on-campus Temple network (wired or wireless).We support the current major release of the following browsers:Please note that browser compatibility issues can be introduced at any time by the companies who produce these browsers (Microsoft: Internet Explorer, Edge; Apple: Safari; Google: Chrome; Mozilla: Firefox). Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by the Lewis Katz School of Medicine at Temple University. TUHS neither provides nor controls the provision of health care. 1. During this time, we have gone virtual and can help you remotely in a number of ways! Main Campus Hours 1700 N. Broad Street, 4th floor Philadelphia, PA 19121 Phone: (215) 204-7500 Temple University Health System Call the Help Desk at 2-7008 or 215-707-7008. Fox Chase Cancer Center Call the Service Desk at 215-728-2800 The Information Desk is staffed with knowledgeable student workers capable of answering your questions or helping you find someone who can. A sample pop-up window appears below:Note: If you are using a laptop, you will only be notified of an update when you’re on campus and connected to the Temple network. Click the "Download" button. The webpage of Temple University Student Health Services. All health care is provided by its member organizations or independent health care providers affiliated with TUHS member organizations. Our vision is for every university-owned Windows computer to eventually be encrypted with Microsoft BitLocker. Please read our disclaimer. Previously Microsoft released new operating systems on an average of two to five years.
Note: If you access an encrypted file share (N: drive), you will still use Symantec Encryption Desktop to access your encrypted files.© 2020 Copyright, Temple University. In Internet Explorer type in http://receiver.citrix.com the address bar.. 2. The Information Technology Services Client Services Team provides assistance for technology related questions to the university community.Below are the platforms supported by Information Technology Services and IT partners across the University. MBAM provides many enhancements over Symantec Encryption Desktop, including improved scalability, operating system compatibility, advanced reporting capabilities and a self-service recovery portal if locked out of your computer. If you encounter problems with a particular browser when accessing a university application, please try an alternate browser. Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by the Lewis Katz School of Medicine at Temple University. If you wish to schedule an appointment, please feel free to call 800-TEMPLE-MED (800-836-7536) or fill out the appointment form.
See how we're providing safe in-person care and telemedicine visits. For questions or issues, please contact the TUHS Helpdesk at 215-707-7008 or the Fox Chase Service Desk at 215-728-2800. TUHS neither provides nor controls the provision of health care.