The ITS Service Desk is the central portal to request IT services and assistance. The service desk enables ITS staff to respond as … The new-look web portal for the Service Desk takes a simplified approach for receiving assistance. Did you know IE is discontinued? Blackboard and Collaborate Help (Contact the Right Help Desk) Open SUNY Help Desk Phone: 1-844-OPENSUNY (673-6786) , option 1 ( toll free within the US ); 1-518-320-1300 ( direct ) Hours when UAlbany reference librarians are not available, you'll chat with a librarian from another college or university. ALBANY, N.Y. (Feb. 5, 2019) – Need help with technology? Here's the Copyright © 2020 University at Albany. Login to Student or Employee Portal using your NetID and Password. User Registration Establish your security questions and answers via registration You may be seeing this page because you used the Back button while browsing a secure web site or application.
The consolidation of the team and contact methods will make it easier to ask for and get help when people need it. As always, the most efficient way to get IT assistance on campus is to submit a Service Desk Request Form online or e-mail askIT@albany.edu. In addition, Information Technology Services University at Albany 1400 Washington Avenue Albany, NY 12222. With the click of a button, you can now: As part of the initial changes, the ITS Service Desk has created a single general help request form to be used by all faculty, staff and students. The ITS Help Desk, now consolidated in the University Library and Husted-002, is the main location for in-person help with most technology-related questions or issues for all students, faculty, and staff. Phone: (229) 500-2000 Facebook; Twitter; Instagram ASU West Campus. Reference assistance is available 24 hours a day, 7 days a week.
Find answers to questions, instructions, and troubleshooting information about IT services at the University at Albany. 160 characters max. The ITS Service Desk is the central portal to request IT services and assistance. Institutional Research, Planning & Effectiveness University Administration Building 101. ITS Service Desk askIT@albany.edu (518) 442-3700 The ITS Help Desk, now consolidated in the University Library and Husted-002, is the main location for in-person help with most technology-related questions or issues for all students, faculty, and staff.
Albany, GA 31705. but this site utilizes modern browser features not found in IE, so we recommend it be viewed in Chrome, Firefox or Edge.
The service desk enables ITS staff to respond as expeditiously and effectively as possible. The hours below are for regular University operations. Submit a help request or report a problem through the new online form; E-mail ITS at askIT@albany.edu; Get locations and hours for in-person assistance; Call ITS at 518-442-3700; The new Service Desk page also provides quick links to the AskIT knowledge database, along with an extensive list of training and workshops available.
In-person services are available at both the uptown and downtown campus locations: We appreciate technology from the past too (microform, anyone? Phone: (229) 500-2000 Facebook; Twitter; Instagram During UAlbany's Call us directly at the University Library reference desk. The Help Desk is open in the University Library Monday-Thursday from 9 a.m. to 11 p.m., Friday from 9 a.m. to 5 p.m., and Sunday from 2-8 p.m, as well as in Husted-002 Monday-Thursday from 9 a.m. to 8 p.m. and Friday from 9 a.m. to 5 p.m. All rights reserved.
Albany State University’s Division of Information Technology Services delivers information 504 College Drive. Test Scanning Services is open Monday-Friday from 9 a.m. to 5 p.m. 504 College Drive. University at Albany 1400 Washington Avenue Albany, NY 12222 Test Scanning Services is now located in LC-27.
Phone (518) 442-3300 | Contact Us Annual Security and Fire Safety Report To streamline our contact listings, please now see Contact Information for ITS Service Desk for schedule, location, and other contact information. As always, the most efficient way to get IT assistance on campus is to submit a Reference assistance is available 24 hours a day, 7 days a week. Make a personal appointment for finding authoritative information for your research projects with our Use your mobile phone and send us a text! careers.We achieve our ITS mission through the following goals: During summer term, most offices change to 8:00am - 4:00pm; During winter term, in-person service points may be closed Select Do not know my invitation code. Verify that Albany Medical Center is in the With Providers and Healthcare Organizations. 95 Help Desk jobs available in Albany, NY on Indeed.com. This will allow the team to more effectively and efficiently support a wide range of technology questions and service requests and monitor for developing critical incidents. The New ITS Service Desk website has been simplified to provide easier access and a smoother experience for ITS customers.
and technology services to enable Albany State University to advance its mission in ),